Frequently Asked Questions

Shipping Information

• How much does shipping cost? Shipping costs are calculated based on the weight and size of your order, as well as your shipping destination. You can view shipping costs at checkout.

• When will my order ship? Orders typically ship within 1-2 business days of being placed. You will receive a shipping confirmation email with tracking information once your order has shipped.

• Do you ship internationally? Currently we only ship within Singapore.

Warranty

• Do you offer a warranty on your products? Yes, we offer a 1-year warranty on all of our products. This warranty covers defects in materials and workmanship.

• What is not covered by the warranty? The warranty does not cover damage caused by normal wear and tear, misuse, or accidents.

• How do I make a warranty claim? To make a warranty claim, please contact us at hello@gardenofeden.sg and provide a copy of your purchase receipt and a description of the problem.

General Aromatherapy questions

• What is aromatherapy? Aromatherapy is a holistic healing treatment that uses natural plant extracts to promote well-being. Essential oils are extracted from plants and contain concentrated volatile compounds that are believed to have therapeutic properties.

• How does aromatherapy work? Essential oils are inhaled or applied topically to the skin. When inhaled, the scent molecules travel to the olfactory bulb in the brain, which is responsible for processing smell. The olfactory bulb then sends signals to other parts of the brain, including the limbic system, which is involved in emotions and memory. This can help to promote relaxation, reduce stress, and improve mood.

• What are the benefits of aromatherapy? Aromatherapy has been shown to have a number of potential benefits, including:

  • Reducing stress and anxiety

  • Improving sleep quality

  • Relieving pain

  • Boosting the immune system

  • Enhancing mood

  • Promoting relaxation

• Are there any risks associated with aromatherapy? Essential oils are generally safe when used properly. However, some people may experience skin irritation or allergic reactions. It is important to always dilute essential oils with a carrier oil before applying them to the skin.

• How do I choose the right essential oil for me? There are many different essential oils available, each with its own unique scent and properties. When choosing an essential oil, consider your desired effect and the aroma that you enjoy.

• How do I use essential oils? Essential oils can be used in a variety of ways, including:

  • Diffusing essential oils in the air

  • Adding essential oils to a bath

  • Mixing essential oils with a carrier oil and applying them topically to the skin

  • Creating aromatherapy sprays

  • Making aromatherapy candles

• How do I store essential oils? Essential oils should be stored in a cool, dark place, away from direct sunlight and heat.

• How long do essential oils last? Essential oils typically last for 2-3 years if stored properly.

• Can I use expired essential oils? It is best to avoid using expired essential oils, as they may lose their potency or develop unwanted side effects.

FAQs About Using Aromatherapy Products

• How much essential oil should I use? A little goes a long way with essential oils. Start with a small amount and increase gradually as needed.

• How often can I use essential oils? You can use essential oils daily, but it is important to listen to your body and take breaks if you experience any irritation.

• Can I use essential oils during pregnancy or breastfeeding? Some essential oils are safe to use during pregnancy or breastfeeding, but others should be avoided. It is important to talk to your doctor or a certified aromatherapist before using essential oils if you are pregnant or breastfeeding.

• Can I use essential oils on children? Essential oils can be used on children, but it is important to dilute them with a carrier oil and use them in moderation. It is also important to avoid using essential oils on children who are under 3 months old.

• Can I use essential oils on pets? Essential oils should not be used on pets without consulting with a veterinarian. Some essential oils can be toxic to pets.